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RAK BANK ELEVATE Privilege Pass

Gain unlimited access for the whole family to luxury resorts, exciting entertainment destinations & world-class fitness facilities across the UAE with your RAK BANK Elevate Privilege Pass, available exclusively to RAK BANK Elevate Cardholders.

 

Pass Benefits:

  • Access gym, pool, beach, gyms, Topgolf & more*

  • Valid for Pass-holder, Spouse & 2 children, 7 days a week

  • Up to 30% off dining, spa & retail

  • Up to 10% back on every transaction in Viya points

Partner Locations

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This Pass is available exclusively to RAK BANK Elevate Cardholders and is subject to the RAK BANK terms & conditions.

 

Access restrictions for children apply at certain locations. Terms & Conditions Apply - please visit 'view pass details' in the app for more information. Contact us at customerservice@viya.ae if you have any questions.

Frequently Asked Questions

 

What is the RAK BANK Elevate Privilege Pass?
The RAK BANK Elevate Privilege Pass is a Leisure & Lifestyle Pass, granting you access to premium fitness, leisure & lifestyle facilities across the UAE, all in one convenient membership. The pass is available exclusively on the Viya App.


Who is eligible for the Pass?
All RAK BANK Elevate Cardholders are eligible to receive the complimentary pass as part of their Cardholder benefits.

I am a new RAK BANK Elevate Credit cardholder and I am unable to see Privilege Pass.

Please contact the RAK BANK customer support: https://www.rakbank.ae/en 

How does my spouse gain access to the Privilege Pass?

To share your Privilege pass with your spouse, they will also need to have the Viya app. Once they have signed up, on your device go to 'View Pass Details' and press 'Share with Spouse' and follow the instructions.

Can a family access pass be shared with a nanny or another adult instead of a spouse?
Family access passes can only be shared only with the spouse for it to be valid.

Can I pause my membership?
We do not offer membership pauses at this time.

Is there a special rate for additional family members (additional children)?
Additional family members can access the facilities with the pass-holder and will need to pay the guest fee.

Is there a special rate for nannies?
Nannies can access the facilities with the pass-holder and will need to pay the guest fee.

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