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RAKBANK Elevate Premium Pass
Experience seamless access to the UAE’s most exclusive resorts, dynamic entertainment destinations and world class fitness facilities with your RAKBANK Elevate Premium Pass, available only to Elevate Cardholders.
Complete your profile on Viya to unlock the full suite of Premium Pass privileges.
Simply go to My Viya > My Profile to get started.
Premium Pass Benefits
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Unlimited access to pools, beaches, gyms, Topgolf and more.
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Valid for the Pass holder, spouse and two children.
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Enjoy up to 30 per cent off dining, spa and retail experiences.
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Earn up to 10 per cent back in Viya Points on every transaction.
Partner Locations
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This Pass is available exclusively to RAKBANK Elevate Cardholders and is subject to the RAKBANK terms & conditions.
Access restrictions for children apply at certain locations. Terms & Conditions Apply - please visit 'view pass details' in the app for more information. Contact us at customerservice@viya.ae if you have any questions.
Frequently Asked Questions
What is the RAKBANK Elevate Premium Pass?
The RAKBANK Elevate Premium Pass is a Leisure & Lifestyle Pass, granting you access to premium fitness, leisure & lifestyle facilities across the UAE, all in one convenient membership. The pass is available exclusively on the Viya App.
Who is eligible for the Pass?
All RAKBANK Elevate Cardholders are eligible to receive the complimentary pass as part of their Cardholder benefits.
I am a new RAKBANK Elevate Credit cardholder and I am unable to see Premium Pass.
Please contact Viya's customer service at 8008492 or customerservice@viya.ae for assistance.
How does my spouse gain access to the Premium Pass?
To share your Premium pass with your spouse, they will also need to have the Viya app. Once they have signed up, on your device go to 'View Pass Details' and press 'Share with Spouse' and follow the instructions.
Can a family access pass be shared with a nanny or another adult instead of a spouse?
Family access passes can only be shared only with the spouse for it to be valid.
Can I pause my membership?
We do not offer membership pauses at this time.
Is there a special rate for additional family members (additional children)?
Additional family members can access the facilities with the pass-holder and will need to pay the guest fee.
Is there a special rate for nannies?
Nannies can access the facilities with the pass-holder and will need to pay the guest fee.




























