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The UAE’s Leading Lifestyle & Leisure Pass

One Membership with unlimited access to premium fitness, wellness & leisure facilities across the UAE

Fitness & Wellness

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Enhance your fitness & wellness journey with access to state-of-the-art gyms, energizing group classes and Hot Yoga. Take a dip in a plunge pool and maximize your recovery with a sauna or steam room session after your workout. Treat yourself to relaxing massage packages at exclusive rates. Become the best version of yourself with Viya Access.

Partner Locations

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This Pass is available exclusively to RAKBANK Elevate Cardholders and is subject to the RAKBANK terms & conditions.

 

Access restrictions for children apply at certain locations. Terms & Conditions Apply - please visit 'view pass details' in the app for more information. Contact us at customerservice@viya.ae if you have any questions.

Frequently Asked Questions

 

What is the RAKBANK Elevate Premium Pass?
The RAKBANK Elevate Premium Pass is a Leisure & Lifestyle Pass, granting you access to premium fitness, leisure & lifestyle facilities across the UAE, all in one convenient membership. The pass is available exclusively on the Viya App.


Who is eligible for the Pass?
All RAKBANK Elevate Cardholders are eligible to receive the complimentary pass as part of their Cardholder benefits.

I am a new RAKBANK Elevate Credit cardholder and I am unable to see Premium Pass.

Please contact Viya's customer service at 8008492 or info@viya.ae for assistance.

 
How does my spouse gain access to the Premium Pass?

To share your Premium pass with your spouse, they will also need to have the Viya app. Once they have signed up, on your device go to 'View Pass Details' and press 'Share with Spouse' and follow the instructions.

Can a family access pass be shared with a nanny or another adult instead of a spouse?
Family access passes can only be shared only with the spouse for it to be valid.

Can I pause my membership?
We do not offer membership pauses at this time.

Is there a special rate for additional family members (additional children)?
Additional family members can access the facilities with the pass-holder and will need to pay the guest fee.

Is there a special rate for nannies?
Nannies can access the facilities with the pass-holder and will need to pay the guest fee.

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